POLICY
🛍 Gurti Electronic – Store Policy
1. Product Quality Guarantee
All our products are 100% original and brand-new, sourced directly from trusted manufacturers and suppliers. Every item is carefully checked before delivery to ensure you receive it in perfect working condition.
2. Payment Policy
Payments can be made via cash, bank transfer, or mobile money (Tigo Pesa, M-Pesa, Airtel Money, etc.)
Orders must be fully paid before delivery for customers outside Dar es Salaam.
Customers within Dar es Salaam can pay on delivery after confirming the product.
Gurti Electronic does not accept partial payments unless under special agreement.
3. Delivery Policy
Delivery within Dar es Salaam is usually completed within 24 hours. Up-country deliveries are done through trusted bus or truck companies chosen by the customer. Delivery charges depend on location and product size. Customers are required to inspect the product upon delivery before signing the receipt.
4. Return & Exchange Policy
Products can be returned or exchanged within 48 hours only if found defective or damaged upon delivery. Returned items must be in their original packaging and unused. Refunds or replacements are processed after inspection by our technical team.
We do not accept returns due to change of mind or wrong product selection, so please confirm specifications before purchase.
5. Warranty Policy
Most electronics come with manufacturer warranties ranging from 6 to 24 months, depending on the brand. Warranty covers manufacturing defects only, not physical damage, power surges, or misuse. Customers must keep their purchase receipt to claim warranty services.
6. Privacy Policy
Gurti Electronic respects your privacy. Customer information (contacts, payment details, addresses) is used solely for order processing and delivery and is never shared with third parties
7. Contact & Support
For assistance, reach us at:
📞 +255 768 929 203
📧 info@gurtielectronic.com
📍 Dar es Salaam, Tanzania
We’re committed to providing the best service, genuine products, and a smooth shopping experience every time you choose Gurti Electronic.
1. Product Quality Guarantee
All our products are 100% original and brand-new, sourced directly from trusted manufacturers and suppliers. Every item is carefully checked before delivery to ensure you receive it in perfect working condition.
2. Payment Policy
Payments can be made via cash, bank transfer, or mobile money (Tigo Pesa, M-Pesa, Airtel Money, etc.)
Orders must be fully paid before delivery for customers outside Dar es Salaam.
Customers within Dar es Salaam can pay on delivery after confirming the product.
Gurti Electronic does not accept partial payments unless under special agreement.
3. Delivery Policy
Delivery within Dar es Salaam is usually completed within 24 hours. Up-country deliveries are done through trusted bus or truck companies chosen by the customer. Delivery charges depend on location and product size. Customers are required to inspect the product upon delivery before signing the receipt.
4. Return & Exchange Policy
Products can be returned or exchanged within 48 hours only if found defective or damaged upon delivery. Returned items must be in their original packaging and unused. Refunds or replacements are processed after inspection by our technical team.
We do not accept returns due to change of mind or wrong product selection, so please confirm specifications before purchase.
5. Warranty Policy
Most electronics come with manufacturer warranties ranging from 6 to 24 months, depending on the brand. Warranty covers manufacturing defects only, not physical damage, power surges, or misuse. Customers must keep their purchase receipt to claim warranty services.
6. Privacy Policy
Gurti Electronic respects your privacy. Customer information (contacts, payment details, addresses) is used solely for order processing and delivery and is never shared with third parties
7. Contact & Support
For assistance, reach us at:
📞 +255 768 929 203
📧 info@gurtielectronic.com
📍 Dar es Salaam, Tanzania
We’re committed to providing the best service, genuine products, and a smooth shopping experience every time you choose Gurti Electronic.